Report An
Insurance Claim

Let Us Take The Hassle Out Of Insurance Claims

Report An Insurance Claim

Farnham Insurance Agency would ask that you, the policyholder, report Erie Insurance claims directly to our agency during our normal office hours (Mon – Fri 8:30 AM – 4:30 PM).
However, all glass related claims are required to be called directly to Erie’s Glass Claims at 1-800-552-3743 which is available 24 hours a day, 7 days a week.
If you need to report a claim when our office is closed, Erie Insurance has an after-hours claims service that you can contact directly by calling 1-800-367-3743 which can be used during the evening and early morning hours as well as during the weekend.
Progressive Insurance requires that all claims, regardless of the time or day, be called in directly to the Progressive Claims department at 1-800-274-4499 which is open 24 hours a day 7 days a week.
easy insurance claim process

What To Do When You Have An Accident

Remember, Stay Calm, Accidents Happen. We’ve Got You.

Protect your auto and any other property from further damage.

Never admit liability or sign a statement unless authorized by your Claims Representative.

Fully managed insurance claims

Promptly contact the police if you need their assistance.

Obtain all information needed while you are at the accident scene.

Important Information You’ll Need To Gather After An Incident

Auto and motorcycle insurance

Place And Property

Date, Time, and Location of the accident
Vehicle information such as the year, make, model and license plate number and state.
Driver information such as name, address, phone number, and drivers’ license number. Also would need same information of the owner of the vehicle, if the driver is different from the owner.
People trading insurance information

People Involved

Insurance company names and policy numbers of all drivers involved.
Names, addresses, and phone number's of any person(s) that may have been injured or witnessed the accident.
Where the vehicle damage is located on all vehicles involved including any additional damage to property other than a vehicle.
Police and other emergency response accident details

Additional Information

Police department name, officer's name/badge #, and an Incident number if the police were present at the scene.
If you are a commercial driver operating a company owned vehicle, you will need to notify your employer of the accident.
Report the claim to your agent, the companies closest branch office, or the after hours claims service as soon as possible.
legal disclosure and disclaimer insurance information

Some Quick Legal Information

*For your convenience, If you are insured with Erie Insurance, you can also report your loss over the Erie Insurance website at by clicking on “Access Erie” and then “Claim Reporting”.

Failure to report the claim to your insurance company as soon as possible can result in an unconditional discharge of coverage under the policy.

Do you know someone who is new to the area or might be looking for a better insurance experience?